Last Updated: September 8, 2025
WattStar Electric is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure. We do not sell, rent, or trade your personal information with third parties for marketing purposes.
We take your privacy seriously and provide a safe and secure environment for all visitors and customers of WattStar Electric.
We may collect the following types of personal information when you interact with our services:
Personal Details: Name, phone number, email, address, and/or zip code.
Service & Job Information: Details related to the service you are inquiring about (e.g., project specifications, service requests).
SMS Consent Details: Whether you have opted in to receive text message notifications.
Your information is used to:
Process and respond to your service requests.
Communicate with you regarding the services we provide.
Send necessary transactional updates (e.g., service confirmations, billing, receipts).
Provide SMS notifications when you have opted in (e.g., billing updates, appointment reminders, dispatch notices, satisfaction surveys).
Improve our services and overall customer experience.
WattStar Electric may collect verbal opt-ins from customers to receive SMS notifications. Customers may opt in either in person at our location or during a phone call they initiate.
When registering for services, you may be asked to provide your phone number and will be informed about receiving text messages. You will also be notified of the following:
Message & Data Rates: May apply depending on your carrier.
Message Frequency: Varies by service and communication needs.
Support & Unsubscribe: Text HELP for assistance or STOP to unsubscribe at any time.
Privacy: Your phone number will never be shared with third parties for marketing or promotional purposes.
Opt-In at Sign-Up
By submitting a form and signing up for texts, you consent to receive messages from WattStar Electric at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (if available). For help, reply HELP.
See our full Privacy Policy & Terms & Conditions.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting obligations. Data is securely stored in our AWS database.
WattStar Electric may set and access cookies on your device. Cookies provide essential functionality to deliver the services you request. Cookies can be cleared at any time from your browser settings.
We also use Google Analytics to collect standard log information and visitor behavior details. This helps us track site performance and improve user experience. Data collected through analytics does not identify individuals.
We employ strict measures to protect your personal information, including:
Encryption: All personal data is encrypted for secure storage.
Access Control: Access is restricted to authorized personnel only.
We do not share your personal information with third parties. All collected data is stored securely in our AWS database and is accessible only by authorized WattStar Electric personnel.
You have the right to:
Access the personal information we hold about you.
Correct or update your information.
Request deletion of your personal data.
To exercise these rights, please contact us at dispatch@wattstarelectric.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or regulatory requirements. Updates will be posted on this page with the revised effective date.
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: