Snapshots of their experiences
After multiple failed attempts to successfully obtain estimates from other electricians, I reached out to WattStar Electric after obtaining the company contact info from Duke Progress Energy website. Dylan responded to my message within 5 minutes and was able to schedule an appointment within just a few days working around my hectic work schedule. Tyler arrived to my home on time and well prepared to discuss the electrical repair request. He performed a thorough inspection, explaining clearly what he was looking for and finding as he went, and presented me with an estimate for multiple options to solve the problem as well as a potential fire issue I didn’t know I had. He was courteous and professional, answered all questions without hesitation, and I feel confident that this company will be able to complete the work efficiently as well. I honestly thank you for your customer service and attention to detail.
Daniel was our service tech and he did a wonderful job replacing our electrical panel and other items that needed replacing. Daniel is a very hard worker and takes his time explaining everything that is being done . As a home owner that is greatly appreciated. We would recommend Daniel and his work.
Daniel was timely and efficient. Solved a difficult problem. So appreciate the service
Rooted in Wilmington, NC, WattStar Electric brings precision and care to every home we serve. Our mission is to illuminate spaces with safety and reliability. Driven by family values, we prioritize trust and excellence. What sets us apart is our unwavering dedication to making homes a haven with transparent practices and a passion for our craft.
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"My breaker tripped after I plugged in my Christmas tree leaving my living and bed rooms without power. I called my power company right away and was immediately contacted by WattStar Electric. The very pleasant representative set up an urgent appointment with a one hour window. Prior to coming to my home, Daniel ,the electrian, called and informed me he was on his way to me and provided his GPS time of arrival which was within the schedule time.. He also offered to bring me coffee if I needed it. I thought that was very considerate since it was early in the morning. When he arrived at my house he introduced himself and upon entering he put on a pair of red boot cover. He was very thorough in his diagnostics. He explainef the problem that caused my breaker to trip, that even a dummy could understand. He was also very polite and respectful in answering my many questions. He continuously thanked me for the opportunities to ensure my breaker and sockets are in the best shape and that my house is protected and made safe. I am very satisfied with the service that Daniel provided today. Thank you Daniel, and WattStar Electric. Please keep up the great work!"

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