Snapshots of their experiences
I sent a message to WattStar Electric over this past weekend. I received a call early Monday morning from Dylan who scheduled an appointment with me for the next day. Tyler came out to my house as scheduled. He walked over the proposed job with me, gave me service and price options and answered my questions completely. I scheduled the job for next week. I look forward to having them complete this job that I have wanted done for quite some time. VERY professional, so far!
Tyler is awesome! Right on time, knowledgeable, and efficient.
Gabe and Jay were very friendly, informative and knowledgeable. Both were patient and solution oriented, providing recommendations for placement of hardware, etc. Gabe demonstrated patience while installing app and connecting to my home network. Additionally, both stepped us through the whole process, even while my husband was at work.
Rooted in Wilmington, NC, WattStar Electric brings precision and care to every home we serve. Our mission is to illuminate spaces with safety and reliability. Driven by family values, we prioritize trust and excellence. What sets us apart is our unwavering dedication to making homes a haven with transparent practices and a passion for our craft.
License #U.38435

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"My breaker tripped after I plugged in my Christmas tree leaving my living and bed rooms without power. I called my power company right away and was immediately contacted by WattStar Electric. The very pleasant representative set up an urgent appointment with a one hour window. Prior to coming to my home, Daniel ,the electrian, called and informed me he was on his way to me and provided his GPS time of arrival which was within the schedule time.. He also offered to bring me coffee if I needed it. I thought that was very considerate since it was early in the morning. When he arrived at my house he introduced himself and upon entering he put on a pair of red boot cover. He was very thorough in his diagnostics. He explainef the problem that caused my breaker to trip, that even a dummy could understand. He was also very polite and respectful in answering my many questions. He continuously thanked me for the opportunities to ensure my breaker and sockets are in the best shape and that my house is protected and made safe. I am very satisfied with the service that Daniel provided today. Thank you Daniel, and WattStar Electric. Please keep up the great work!"

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